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Welcome to Winn Pharmacy
Winn Army Community Hospital (WACH) provides comprehensive pharmacy services to military and civilian beneficiaries.
Our Mission is to Champion health and deliver healthcare to our past, present, and future fighting forces and Families.
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Due to the current COVID-19 threat, pharmacy hours of operation and service methods have temporarily changed at some sites:
Winn Main Outpatient Pharmacy
Services Offered: Inside lobby (max 10 people) or drive-up (southwest side of Winn ACH)
Hours: Monday-Friday 8:00 a.m. to 5:00 p.m.
Fort Stewart Community/Refill Pharmacy – Building 419 next to Panda Express
Services Offered: Inside lobby drop-off, pick-up if you have been contacted (max 10 people at a time)
Hours: Monday-Friday 8:00 a.m. to 5:00 p.m.
Tuttle Army Health Clinic Pharmacy
Service Offered: Drive-up only
Hours: Monday-Friday 8:00 a.m. to 4:00 p.m.
Hours have also changed at the following sites:
Hawks Troop Medical Clinic Pharmacy
**Active duty Soldiers only**
Hours: Monday-Friday 7:30 a.m. to 4:30 p.m., closed for lunch 12:30 to 1:30 p.m.
North Troop Medical Clinic Pharmacy
Closed for construction – Please See Hawks TMC Pharmacy
Richmond Hill Medical Home Pharmacy
Closed effective Monday April 6, 2020
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Electronic Prescribing Information for WACH:
Electronic prescribing is available at Fort Stewart pharmacies for your network provider. Please tell your doctor about enrolling in our ePrescribing program to help save time at your visit to the pharmacy. We are only accepting ePrescriptions for non-controlled medications.
Information for your doctor:
Fort Stewart ePrescriptions:
Department of Defense (DoD) Electronic Prescribing Pharmacy Name:
DoD FORT STEWART PX Epharmacy
Pharmacy Phone Number
912-767-2672
Pharmacy NCPDP/NPI Number:
PDTS: 1165465
NPI: 1053726992
Hunter Army Airfield ePrescriptions:
Department of Defense (DoD) Electronic Prescribing Pharmacy Name:
DOD Hunter AF EPHCY
Pharmacy Phone Number:
912-315-3198
Pharmacy NCPDP/NPI Number:
PDTS: 1165338
Pharmacy Refills
Routine refills are processed by phone or internet only. It is mandatory to call the automated telephone refill system or use the Internet refill system to refill your prescriptions twenty-four hours a day, seven days a week. Refills should be ordered at least five business days before the medication runs out to prevent unintended medication disruptions. Refills are ready for pick-up within three (3) business days after they are requested. Please note that refills that have not been picked up within ten days will be returned to stock.
Please be sure to have the last four of your sponsor's social security number and prescription number on hand when using either of the refill systems.
Ordering your Refills via the Internet:
Step 1- Go to www.tricareonline.com and click "Log In"
Step 2-Log in with your DS Logon Premium (Level2),DoD CAC or DFAS myPay credentials. If
you do not have DS Logon credentials and would like to, click "Register"
Step 3-Click "Rx Refill" option on the TOL home page or top navigation bar to request one or more refills
Step 4-Confirm your primary military treatment facility (MTF) or select a different MTF from the drop-down box
Step 5-Select your prescription(s) to refill. Choose a Pharmacy Pick-up Location. Submit your refill request
Step 6-Request refills for your family members by selecting the "Request Refill Rx Number" option
Enter up to six Rx numbers.
Choose Pharmacy pick-up location.
Submit your refill request.
Ordering your Refills via The Telephone
The pharmacy has a mandatory call-in refill process. The fully automated refill system is available
twenty-four hours a day, seven days a week by calling 912-435-6576 or 1-800-652-9221.
Step 1- Press 1 to go to the prescription refill menu
Step 2- Select the site where you want to pick up your prescriptions
-Press 2 for the Hunter Army Airfield, Tuttle Army Health Clinic Pharmacy
-Press 3 for the Fort Stewart Community Refill Pharmacy
-Press 4 for the Winn Army Community Hospital Outpatient Pharmacy
-Press 5 for Active Duty Military at the Hawks Troop Medical Clinic Pharmacy
Step 3- Press 1 to request a refill
Step 4-Enter the last four digits of your sponsor's social security number followed by the pound
(#) key
Step 5-Enter the numeric portion of your prescription number (found in the upper-left hand
corner of the prescription label) followed by the pound (#) key
Step 6-Press 1 to refill that prescription
Step 7-Verify your telephone number.
-Press 1 if it is correct
-Press 3 if it is NOT correct
Self-Care
A limited number of over the counter medications are available to eligible beneficiaries. Our pharmacy staff can provide you with self-care recommendations based on your symptoms. Please go to your assigned pharmacy (HAWKS TMC-Active Duty and Community Refill/PX Pharmacy-Families, retirees and beneficiaries).
Controlled Substance Policy
Fort Stewart and Hunter AAF Pharmacies may only dispense a maximum of a thirty day supply of most controlled substances. The only authorized exception is for controlled substances prescribed for Attention Deficit Hyperactivity Disorders (ADHD) and seizure medications, which may be filled for up to ninety day supply. Schedule III through Schedule V Medications may be written for a thirty day supply, with up to five refills.
Pharmacy ID Policy
A valid Department of Defense ID must be presented for all beneficiaries age ten and older for you to utilize our pharmacy services. Please have either the ID card, copy of the ID front and back, or a digital photo of the ID available at the time of drop off and pick up to expedite processing of your prescriptions.
Prescription Transfer Service
The Community Refill Pharmacy can transfer your prescriptions from off-post pharmacies Monday-Friday during normal business hours. You may need your medication bottles to provide all the information required. Please allow seventy-two business hours for transfers to occur before you pick up your medication.
Prescription Services at Retail Network Pharmacies
If you need a prescription filled right away and the pharmacy is closed or you are unable to use one of the Ft Stewart Pharmacy, visit one of the civilian retail pharmacies that are approved by TRICARE.
the Pharmacy Locator at http://www.express-scripts.com/TRICARE/pharmacy/ or calling (877-363-1303).
Mail Order Delivery
Patients can receive up to a three-month supply of medication directly to their home using the Express-Scripts Home Delivery service. Most generic medications do not have a copay, while brand or non-formulary medications may be associated with a copy. For more information, call (877) 363-1303 or visit www.express-scripts.com
Medication and Sharps Disposal
Winn Army Community Hospital has a medication disposal safe located inside the Main Outpatient Pharmacy lobby.
Accepted medications for disposal in MedSafe container:
- Prescription and Over the counter medications
- Vitamins
- Medicated lotions/ointments
- Liquid medications in leak-proof containers
- Transdermal skin patches
- Note:Needles, aerosol cans, inhalers and contraband drugs are NOT accepted
***Changes in TRICARE Pharmacy Coverage***
CVS STORES NO LONGER A TRICARE NETWORK PHARMACY. Beneficiaries currently using CVS to fill their prescriptions will need to switch their prescription to another specialty network pharmacy or utilize Fort Stewart's Pharmacies.
The switch also impacts users who rely on Coram for specialty medications provided by mail-order since that service is a part of CVS.
More information on network pharmacies please visit:
www.expressscripts.com/TRICARE/index.shtml
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